Effective 5 July 2026
Autohub SL is committed to protecting your personal information and being transparent about how we use it.
Autohub SL respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use the Autohub SL mobile application, website, listings, forms, communications, and related services.
By using Autohub SL, you agree to the collection and use of information as described in this Privacy Policy.
Account Information
Your name, phone number, email address, username, password, profile photo, business name, and account preferences.
Contact & Communication
When you contact us via app, WhatsApp, phone, email, or support form, we may collect your message, contact details, and communication history.
Vehicle Listing Information
Vehicle make, model, year, mileage, price, location, registration details, chassis/VIN number, photos, videos, documents, service history, ownership details, and description.
Buyer & Seller Verification
Identity information, business information, phone number, address, vehicle ownership documents, registration documents, driver’s licence information, or other information needed to reduce fraud and protect users.
Transaction & Payment
Payment records, receipts, transaction references, amount paid, payment method, and billing details. We do not intentionally store full card details unless handled through an authorised secure payment provider.
Device & Technical
Device type, operating system, app version, browser type, IP address, crash reports, log data, approximate location, and usage activity to operate, secure, and improve the platform.
Location Information
We may collect your location if you allow location access, or if needed for vehicle listings, nearby services, delivery, inspection, pickup, or support. You may disable location access in your device settings.
Photos, Files & Media
Vehicle photos, documents, profile images, or other files uploaded to display listings, verify information, resolve disputes, and prevent fraud.
We process personal information when it is needed to provide our services, perform an agreement, respond to user requests, protect users and the platform, comply with legal obligations, prevent fraud, improve our business, or where you have given consent.
Other Users
If you list a vehicle or make an inquiry, certain information may be shared with buyers, sellers, dealers, service providers, or other users to support the transaction.
Service Providers
Trusted providers that help us operate the app, host data, process payments, send messages, provide analytics, support customers, verify users, inspect vehicles, or secure the platform.
Business Partners
Dealers, mechanics, import agents, rental providers, delivery providers, finance partners, insurers, or other automotive partners involved in the service you requested.
Legal & Safety Purposes
We may disclose information if required by law, court order, regulatory request, law enforcement, fraud investigation, or to protect the rights, property, and security of Autohub SL, users, or the public.
Business Transfers
If Autohub SL is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to appropriate confidentiality and data-protection safeguards.
We may send you updates about listings, services, promotions, launch announcements, offers, and platform improvements.
You may opt out of marketing messages by following the unsubscribe instructions where provided or by contacting us directly. Important service, safety, legal, or transaction messages may still be sent even if you opt out of marketing.
If Autohub SL operates a website, we may use cookies or similar technologies to keep users signed in, remember preferences, measure traffic, improve performance, detect fraud, and understand how users interact with the platform.
You may disable cookies through your browser settings, but some website features may not work correctly.
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
No digital platform can guarantee complete security. You are responsible for keeping your password, device, account, and login details safe.
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, service delivery, legal compliance, fraud prevention, accounting, dispute resolution, and business records.
When information is no longer needed, we may delete, anonymise, or securely store it as required by our business and legal obligations.
You may contact Autohub SL to request:
We may need to verify your identity before processing a request. Some information may be retained where necessary for legal, security, fraud-prevention, accounting, or dispute-resolution reasons.
Autohub SL is not intended for children under 18. We do not knowingly collect personal information from children for buying, selling, renting, or listing vehicles.
If we discover that a child has provided personal information without proper consent, we may delete the information and restrict the account.
Autohub SL may contain links to third-party websites, payment providers, social media pages, maps, messaging platforms, dealers, sellers, or service providers.
We are not responsible for the privacy practices, content, security, or actions of third-party services. You should review their privacy policies before sharing information with them.
Some service providers used by Autohub SL may store or process information outside Sierra Leone. Where this happens, we will take reasonable steps to ensure that personal information is handled securely and only for authorised purposes.
Vehicle ownership documents, identity records, payment records, and verification documents may contain sensitive information. We use this information only for verification, transaction support, fraud prevention, compliance, dispute resolution, or services requested by the user.
Users must not upload documents belonging to another person unless they have lawful authority to do so.
You are responsible for providing accurate and updated information. If your contact details, vehicle details, business details, or listing information change, you should update them or contact Autohub SL.
If we become aware of a security incident affecting personal information, we will take reasonable steps to investigate, reduce harm, secure affected systems, and notify affected users or authorities where required or appropriate.
Autohub SL may update this Privacy Policy from time to time. The updated version will be posted in the app or on our website with a new effective date.
Your continued use of Autohub SL after updates means you accept the revised Privacy Policy.
For privacy questions, data requests, complaints, or concerns, contact Autohub SL.